Autoship is a free and easy way to set up repeat deliveries of the items you order regularly to power your Healthy Way of Life.

• Get discounts on our everyday price.

• Choose a schedule and frequency that works for your order and lifestyle.

• Pay for each order only when the item is shipped.

• Easily update or add products, skip a delivery, or get an extra delivery when you need it.

• No commitments, obligations, or fees.

Autoship is a free and easy way to ensure you never run out of your favorites again!

• Log in or create an account.

• Start browsing for supplements and beauty products

• When you’ve found one you like, click into the product page.

• On the product description page, select the Autoship option.

• Select the frequency of delivery and add to cart.

• Complete checkout.

• Once you’ve completed checkout, your autoship is now set for future orders.

Starting with your first order you will:

• Automatically save 10% on orders.

• Earn reward points to be used on future LT Shop purchases.

• Earn an additional 10% back in reward points with trainer referral at checkout.

Absolutely! You will earn LT Shop Reward Points with each autoship order placed. Set up your favorites on Autoship and automatically enjoy 10% back on LTH products, 5% back on everything else!

You can find your autoship orders through the top left navigation icon. After logging in, click your name and the “Manage Autoship” dropdown will appear.

We’ll send you a reminder email 4 days before your next scheduled order so you can make any updates to your order before it starts processing. We’ll send you another email when your order ships.

We’ll send you a reminder email 4 days before your next scheduled order. You will have up until the midnight the night before your order processes to make any changes.

Go to the top left navigation icon. After logging in, click your name and the “Manage Autoship” dropdown will appear.

• At an order level
  • To change the date your next order will process, simply click on the “Change Date” link next to the calendar icon.
  • If you want your order to send immediately, click the “Send Now” button and the order will process the next day.
  • To skip an order, click the “Skip Order” button. Your order will resume based on your set frequency.

• At a product level
  • If you want to skip a product within an order, click the “More Options” text and then “Skip Product." That product will resume based on your set frequency.
  • If you want to pause a product within an order, click the “More Options” text and then “Pause Autoship”. From there, you will be able to pause based on your frequency selection of that product.
  • To cancel a product, click the “More Options” text and then “Cancel Autoship”.

• If you have multiple orders created, you will need to cancel each individual product to fully cancel your Autoships.

To add items: you will need to place a new autoship order and then after that item ships, you’ll be able to go to the top left navigation icon, login and then click your name. The Manage Autoship dropdown will appear. From there, you can update the next order date to match your other order. Remember, autoship items that have the same order date, shipping address, billing address, and payment method will ship as one order. Coming soon, the ability to shop and add items to your future order!

To remove items: go to the top left navigation icon, login and then click your name. The Manage Autoship dropdown will appear. For the item you wish to remove, simply click the “More Options” text and then “Cancel Autoship”.

Autoship items that have the same order date, shipping address, and payment method will ship as one order. If you wish to combine your orders, please ensure that all the dates, shipping address and payment methods match. You can do this by going to the top left navigation icon. After logging in, click your name and the “Manage Autoship” dropdown will appear. Look over any orders you would like combined and double check these fields.

In effort to streamline your orders and reduce the environmental impacts, if you have 2 orders that will process 1 day apart, we will automatically combine those orders so going forward, you will receive one delivery.

To change how often an item arrives, simply click the pencil icon and update your processing date.

Click the pause icon on the My Autoship page next to the item you want to pause.

Go to My Autoship. Click the trash can icon for all items you wish to remove.

Your method of payment will be charged when your order ships.

Go to the top left navigation icon, login and then click your name. The "Manage Autoship" dropdown will appear. Once in your Autoship account, for each order you will have the ability to select from past addresses tied to your account, or you can click “+ Add new address”. From there, you can make any updates and also check the box at the bottom to “Use for all shipments” – this will update all your future autoship orders to default to the new address

If you need to delete any addresses from your autoship orders, you can access your "MyLT account" and make any updates to your addresses.

First validate that your autoship order payment method needs to be changed. Go to the top left navigation icon, login and then click your name. The "Manage Autoship" dropdown will appear. Once in your Autoship account, click on the drop down arrow under “Billing”. From there you’ll be able to see what payment method is selected. If you need to change the payment type, you can simply cancel those items and create a new order using your new desired payment method. Coming soon, the ability to update your payment method on an existing autoship!

At Life Time, we strive to make your shopping experience as positive as possible. If you still have questions, please don't hesitate to contact us. Our Customer Service Department is available via email at Shop@lt.life. Hours of operation are Monday through Friday 8:00am-5pm CST.